Solving Problem

Solving Problem-83
For example, what are the benefits of the current product/service/process? Understanding where the problem is coming from, how it fits in with current developments and what the current environment is, is crucial when working out whether a solution will actually work or not.Similarly you must have a set of criteria by which to evaluate any new solutions or you will not know whether the idea is workable or not.

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You note down the good and bad points and other things which are relevant to each solution.

Even at this stage you are not evaluating the solution because if you do so then you could decide not to write down the valid good points about it because overall you think it will not work.

The normal process for solving a problem will initially involve defining the problem you want to solve.

You need to decide what you want achieve and write it down.

You will then end up with one, many or no viable solutions.

In the case where you have no solutions that work, you will need to repeat the generation of solutions section to discover more potential solutions.

However you might discover that by writing down its advantages that it has a totally unique advantage.

Only by discovering this might you choose to put the effort in to develop the idea so that it will work.

This section of the problem solving process ensures that time is spent in stepping back and assessing the current situation and what actually needs to be changed.

After this investigation, it is often good to go back one step to reconfirm that your problem definition is still valid.


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